Privacy Policy

Introduction

MN Insurance Agency is dedicated to protecting your privacy and providing a secure messaging experience. This SMS Messaging Privacy Policy (“Policy”) explains how we collect, use, and protect your personal information in connection with our SMS text messaging services (the “Messaging Service”). By using our Messaging Service, you agree to the terms of this Policy. This Policy may be updated from time to time, and any updates will be posted here.

Information Collection

When you use our Messaging Service, we may collect certain personal information to enhance your experience and ensure effective communication. Information collected may include:

• Contact Information: Your mobile phone number and any other identifiers provided when you sign up for or interact with our Messaging Service.
• Messaging Content: Any comments or feedback regarding the Messaging Service that you send to us or any other information you choose to include in messages.
• Messaging History: Details regarding your interactions with our Messaging Service, including opt-in and opt-out preferences.

We may also collect data through cookies or similar technologies if you interact with our website, enhancing personalization in the Messaging Service.

Use of Information

The information we collect is used solely to:

• Provide and personalize the Messaging Service for you.
• Deliver service updates, transaction information, and relevant communications in accordance with your preferences.
• Analyze and maintain the Messaging Service to ensure compliance with applicable standards.

Information Sharing

We do not sell or rent your information to third parties for any reason. We also do not share information with any third parties, affiliates, or marketing partners for promotional purposes.

Specifically:

• No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
• All categories exclude SMS opt-in data and consent preferences; this data will not be shared with any third parties.

Securing Customer Consent

We only send SMS communications to those who have explicitly opted in. You may provide consent by selecting the checkbox that states:

“By clicking this checkbox, you agree to receive SMS messages from [Your MN Insurance Agency].”

Your consent ensures you are fully informed about the nature and purpose of the SMS messages you will receive from us.

Opt-Out Process

To stop receiving SMS messages from us, you may reply to any of our messages with one of the following keywords: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. Once you opt out, we will no longer send SMS messages to you. Should you decide to re-subscribe, you may do so by replying with START, YES, or UNSUBSCRIBE.

Protection of Information

We take reasonable precautions, including technical, physical, and administrative safeguards, to protect your information from unauthorized access or disclosure. While we strive to secure your data, please note that information transmitted via SMS may travel through third-party networks that are not under our control. Therefore, we cannot guarantee absolute security for SMS communications.

Retention of Information

We retain your personal information as long as necessary to provide the Messaging Service and to comply with legal requirements. If you unsubscribe, we will retain only the information required to respect your opt-out request.

Contact Information

If you have questions or concerns regarding this Policy or the Messaging Service, please contact us.